

That’s because your vaccine card will be instantly verified by United, without requiring a manual scan by a remote agent. You’ll still have the option to upload a picture of your paper-based card, but using the Apple Health method will be your best bet. When you have an upcoming flight to a destination that requires proof of vaccination, United’s Travel-Ready Center will prompt you to upload your certificate before check-in opens. No more photos or scrambling for your paper vaccination card. If you have a COVID-19 vaccine certificate stored in the Health app, you’ll now be able to upload it directly into the United app - without requiring any additional work on your part.

The Chicago-based carrier is partnering with Apple to enable a direct connection between the airline’s mobile app and your iPhone’s built-in Health app.įor more TPG news delivered each morning to your inbox, subscribe to our daily newsletter. That was first established in 2014 and is continually upgrading the technology-based processes used by the airline’s employees.United Airlines is making it easier to submit proof of vaccination before your flight. The announcement of the applications is only the latest step they are taking within United’s partnership with Apple and IBM.

“They’re not stuck behind a desk anymore,” she pointed out. Jojo said the airline apps reflect the new situation among the employees. Among the many goals of these mobile apps is to be able to reduce congestion during emergency situation and to help smooth the flow during high traffic periods. Instead, they can use mobile devices to share information. In this way, employees do not need to restrict their communications with each other to workstation computers. Jojo said that some of the tech currently under development helps flight attendants to remain in communication with maintenance teams regarding issues they have discovered. United’s top tech exec explained that the airline is hoping to develop the new mobile app features and functions based, in part, on the feedback received from the people who will actually use them. Linda Jojo, chief information officer at United Airlines, explained that “A partnership with Apple and IBM gives our app-development enterprise scale, reusability, and - most importantly - speed.” Jojo added, “We’re going to be able to deliver more tools and technologies faster to our front line than we could if we were building it all ourselves.” United is currently collecting feedback from its front-line workers to decide on functions and features for the airline apps. This new effort with IBM and Apple will help those employees to be able to gain more functionality out of those devices with airline apps geared specifically to their needs. United has already issued over 50,000 Apple iPhones and iPads to its gate attendants, flight attendants and other front-line workers.

The intention to create the mobile applications reflects a new strategy underway at United Airlines. United Airlines is working with IBM and Apple to come up with a brand new generation of mobile airline apps to be used by its employees. The goal is to come up with a complete fresh generation of mobile applications for United employees.
